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PERGUNTAS FREQUENTES

  • Como me torno um Embaixador de Marca ou Modelo?
    O recrutamento de embaixadores da marca ocorre anualmente no início de cada ano, se você estiver interessado em se tornar um embaixador da marca ou modelo para Niquelle, acesse nossa página de contato ou envie um e-mail para niquelle@yahoo.com e manifeste seu interesse!
  • What makes the GK3 Bag Unique?
    The GK3 bag is crafted from high-quality, double-lined denim with silver hardware, offering a blend of style, durability, and versatility. It comes with an orange transparent PVC cover that can act as a duster, a clear bag for events with clear bag restrictions, or a beach bag.
  • What is your Return Policy?
    We offer a 30-day return policy for unused and undamaged items. Please visit our Return Policy page for more details on how to initiate a return.
  • How can I Exchange an Item?
    If you need to exchange an item, please contact our customer service team at niquelles@yahoo.com. They will guide you through the exchange process.
  • What should I do if I receive a damaged or defective item?
    If you receive a damaged or defective item, please contact our customer service team immediately. We will arrange for a replacement or refund as needed.
  • How can I place an order?
    You can place an order directly through our website. Simply add the desired item(s) to your cart and proceed to checkout.
  • What Payment Methods Do you Accept?
    We accept major credit cards, Klarna , and other secure payment methods.
  • When will my pre-ordered GK3 bag ship?
    Pre-ordered GK3 bags will begin shipping after production is complete. You will receive a notification with tracking information once your order has shipped.
  • How much does shipping cost?
    Shipping costs vary based on your location and the shipping method selected. You can view the shipping cost at checkout before finalizing your purchase.
  • Do you ship internationally?
    Yes, we offer international shipping. Please note that delivery times and shipping costs may vary based on your location.
  • How do I care for my GK3 bag?
    To maintain your GK3 bag, we recommend spot cleaning with a damp cloth and mild detergent. Avoid using harsh chemicals or submerging the bag in water. The orange PVC cover can be wiped clean with a damp cloth.
  • Can I wash the GK3 bag in a washing machine?
    We do not recommend machine washing the GK3 bag. Instead, spot clean with a damp cloth and mild detergent to preserve the quality of the double-lined denim. The PVC cover can be easily cleaned by wiping with a damp cloth.
  • Do you offer customization options?
    Currently, we do not offer customization options for the GK3 bag. However, we are exploring this possibility for future collections.
  • How can I stay updated on new products and promotions?
    Subscribe to our newsletter and follow us on social media to stay updated on new product launches, promotions, and events.
  • Where can I find reviews and testimonials?
    You can find customer reviews and testimonials on our product pages and social media channels.
  • What are the dimensions of the GK3 Bag?
    The GK3 bag measures 12.5 inches in height, 11.5 inches in width, and 12.5 inches in depth. It’s spacious enough to hold your essentials while being compact enough for easy travel.
  • How Much Weight can the GK3 Bag Carry?
    The GK3 bag is designed to hold up to 3pounds and 13oz. comfortably. It’s perfect for carrying your daily essentials, travel items, and more.
  • Is the GK3 Bag Waterproof?
    While the double-lined denim material is not fully waterproof, the GK3 bag is water-resistant and can protect your belongings from light rain and splashes. The accompanying PVC duster adds an extra layer of protection.
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